Refund Policy

1. Digital Products

All purchases on mysaju.asia are for digital content that is delivered instantly upon payment. Because our products are digital and consumed immediately upon delivery, all sales are generally final.

2. Eligibility for Refunds

We will consider refund requests in the following circumstances:

• The product was not delivered due to a technical error on our side
• You were charged more than once for the same product
• The content was significantly different from what was described

Refund requests must be submitted within 7 days of purchase.

3. Non-Refundable Cases

Refunds will not be issued in the following cases:

• You simply changed your mind after receiving the content
• The reading did not match your personal expectations or preferences
• You entered incorrect birth date information
• More than 7 days have passed since the purchase

4. How to Request a Refund

To request a refund, please contact us through the mysaju.asia website with your order details. We will review your request and respond within 3 business days. If approved, refunds will be processed through the original payment method via Paddle.

5. Processing Time

Approved refunds are typically processed within 5–10 business days, depending on your payment method and financial institution.

6. Contact

For refund requests or questions, please contact us through the mysaju.asia website.